Appliance Repair FAQ

Find common questions from Prime Nampa Appliance Repair customers below: 

Q. SHOULD I REPAIR OR REPLACE MY APPLIANCE?

A. When a home appliance breaks down you usually have two choices. You can fix it or replace it with a new one. Ask a local repairman how likely it is that repairing or replacing a broken part will result in your appliance working without problems for years. The issue is that all appliances have a life expectancy. If your broken appliance is in the first years of its average lifetime, it is usually OK to fix or replace the part that is the problem.

You can probably expect to see several more years of trouble-free service. But, if your old washer, drying, dishwasher, oven, or stove has passed its expected term of service, the better and more economical choice will be to buy a new appliance. Ask the repairman about which is the better choice.

Average lifetime of each kind of household appliance:

Dishwasher: 10 years
Washer: 11 years
Dryer: 14 years
Refrigerator: 15 years
Gas Ovens: 15 years
Electric Stoves: 15 years
Freezers: 15 years

Q. CAN I GET A GUARANTEE OR WARRANTY ON PARTS AND SERVICE?

A. Yes, you can. The warranty on all parts and labor is for 12 months. Licensed technicians use manufacturer parts with all Frigidaire, Kenmore, GE, KitchenAid, LG, Sub-Zero, Whirlpool and other major appliance brands to preserve the manufacturer’s warranty. If any problems continue after the repair visit, call them at any time.

Q. WILL THE REPAIRMAN FIX MY APPLIANCE ON THE FIRST VISIT?

A. A repairman’s goal is always to finish all appliance repairs on the first visit. Over the years, repairs have been about 95% successful. In order to avoid repeat visits and to avoid wasting your time and ours, local repairmen stock their vans with the tools and parts needed for all major appliance brands and models. On the rare occasion when they need to make a return visit there is no additional charge for the services.

Q. WHAT IS THE TIMEFRAME FOR APPOINTMENTS?

A. When you call to schedule an appointment to check out a broken appliance, a technician will give you’re a two to three hour window during which they will arrive. And, the technician will call you ten to fifteen minutes before he arrives. Licensed repairmen understand the importance of your time and always do their best to accomplish repairs when the time is right for you.

Repairmen provide the customers with a time range for when they will arrive because any given job may last longer than anticipated. The appointment “window” gives the technician the flexibility to get all jobs done correctly before moving on to the next.

Q. IS THERE A COMPLETE LIST OF WHICH APPLIANCE BRANDS TECHNICIANS REPAIR?

A. Appliance professionals diagnose and repair problems for all of the major appliances for the home. See the list below. If your appliance is not on the list, ask the technician. They will simply order the parts necessary to fix your brand and model.

FIND YOUR BRAND BELOW:

Prime Nampa Appliance Repair is service that helps homeowners connect with local service contractors. All contractors are independent and Prime Nampa Appliance Repair does not warrant or guarantee any work performed. It is the responsibility of the homeowner to verify that the contractor they hire has the necessary license and insurance required for the work being performed. Local repairs performed by Major Appliance Repair Service.